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HELP > FREQUENTLY ASKED
QUESTIONS
- Where does Real Estate Data Services get
information?
- How current is the information?
- Can I log on from home?
- What can I do if a Web page stops loading or
loads slowly?
- Can I print more records on a page?
- What's a cookie?
- What are Use Codes?
- How can I report a mistake?
- Where can I find the metes and
bounds of a property?
- Why do my last search criteria
display when I'm searching a new county?
- Can my company use the REDS' logo to promote our
business?
- What is a Parcel Number and how does it work?
Where does Real Estate Data Services get
information?
County Courthouses maintain information for many things including
births, marriages, divorces, mortgage liens, tax assessments, parcel maps, deeds and
property sales. This data is considered public information and may be viewed
by anyone in the courthouse during their normal business hours.
Additionally, much of the information (especially real estate data) is
prepared as printed copy for purchase by the public. REDS carefully
enters information taken from the property sales report produced by each
County Tax Assessment Office into a searchable
online database.
How current is the information?
Most County Tax Assessment Offices produce a property sales report about
once a month. This report contains all* confirmed (recorded) property
sales since their previous report. Real Estate Data Services updates database records
online with information from the new reports as they become available.
Can I log on from home?
Yes. Use the same procedure to log onto REDS at
home as you do from the office. Your account number and password remain the
same. Registered users on an active account may access the service at
any time, from
anywhere in the world, using any properly configured computer connected to the Internet.
What can I do if a Web page stops loading or
loads slowly?
Try pressing the Stop button on the browser and click on
the link again. Web traffic to the site you would like to visit may be heavy.
Can I print more records on a page?
Yes, set your Web browser font to the smallest setting. Notice
the text on the computer screen immediately became smaller. When text is smaller on
the screen, it will usually be smaller on the printed page. Try
changing the page orientation too.
What's a cookie?
A "cookie" is a small piece of information which a web
server can store with the User's web browser. This is useful for having the browser
remember some specific information which the web server can later retrieve. The
security protocol for the REDS Online server prompts every visitor to accept
a single
cookie. (This happens in the background if your browser accepts cookies automatically) Our cookie is
temporarily assigned and will expire after twenty minutes of User
inactivity. Because this cookie is not stored on a User's computer hard drive,
Users must accept a new cookie with each visit to access restricted pages beyond member login.
What are Use Codes?
Use Codes
describe the style or most recent use for a parcel of real estate. For example,
C16 represents a vacant commercial lot and R03 represents a two story
dwelling. Real Estate Data Services applies a standard list of codes to
describe properties in six counties. However, Berks County and York
County provide Use Codes with greater detail than our standard codes.
Use Codes for these counties are posted unchanged.
How can I report a mistake?
Yep, they're in there. Misinformation, data
entry errors, out-of-date links and so on are an ongoing concern to any
database management network. If you believe an
error may exist, we would like the opportunity to correct it. Please use the
Contact page to report a problem to the Webmaster.
Everyone benefits with
reliable information.
Where can I find the metes and
bounds of a property?
Lot dimensions are generally included as part of the
legal description on a property deed. Property deeds are maintained in
the Recorder of Deeds Office of each County Courthouse. REDS
subscribers may request a deed be faxed to their
office for a small fee.
Why do my last search criteria
display when I'm searching a new county?
We designed the database to retain your existing
search criteria until you clear/refresh the page by pressing the New Filter or New
Form button. You can easily search multiple counties without retyping
search criteria. Of course this only works in the same online session.
Can my company use the REDS logo to promote
our business?
Absolutely! Every registered User, during the
term of their subscription, may use the REDS trade name and any logo for the
REDS Service in advertising, promotion and marketing materials for the
purpose of announcing Subscriber’s use of the REDS Service to prospective
customers. Images on any Web page can easily be saved to a computer and
reproduced on flyers, business cards, newspaper ads or personal Web pages. Please be
careful not to make any unauthorized representations or warranties regarding the REDS
Service.
What is a Parcel Number and how does it
work?
The Parcel Number is a unique parcel ID assigned by
the county to a identify the property. It's like an address. For
example, a Parcel Number for a lot located in Dauphin County could
be represented as 36-066-275. The "36" is the district number for the
municipality. The "066" is the map page number this property appears on in
the county Planning & Zoning Department. "275" is a single parcel on
Map 66. Every county uses some variation of this numbering system.
*Note to Commercial Appraisers: Complex commercial
sales such as an Army Depot may not appear on the STEB Report from the
county.
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